Terms & Conditions.

By using the services offered by Cultivating Life Skills, you accept and agree to the Terms and Conditions of this agreement. In addition, when using these services, you shall be subject to any guidelines or rules that may be applicable. Any participation in the services offered constitutes acceptance of this agreement. 

GENERAL TERMS AND CONDITIONS

1.Safety Precautions: Ensure that safety guidelines and precautions are followed at all times to minimise risks associated with farm activities. Follow the instructions provided by the farm staff.

2.Trip Hazards: Be mindful that this a working farm and the ground can be slippery and uneven. Please take care when walking around and ensure you keep an eye on where you are putting your feet.

3.Conduct: Maintain respectful and considerate behaviour towards other participants, farm staff, and animals. Participants should treat all animals with kindness and respect. Any aggressive behaviour towards animals, other guests or farm staff will not be tolerated. Do not damage or harm any farm property or equipment. 

4.Smoking is not permitted. The entire site is non-smoking and non-vaping

5.Cleanliness: Leave the farm areas as you found them. Dispose of any litter in the provided bins. Participants should maintain the cleanliness and hygiene of the farm.

6.Health and Safety and Hygiene: Follow any health and safety and hygiene guidelines provided by the farm, especially when handling tools, animals and produce.

7.Social media: Photography and sharing on social media will be done only with the parent’s permission. Should you not wish your child to be photographed, please make this clear in the registration form.

8.Mobile phones: We wish every child to be fully engaged with the program and the experience of working on the land. Therefore we ask that they do not use their phones during the session. Phones will be collected at the start and returned to participants at the end of their time here.

9.Programme Changes: Although we offer year-round sessions regardless of weather, as we are an outdoor activity, the Farm reserves the right to modify or cancel activities due to unforeseen circumstances, including extreme weather conditions.

10.Supervision of Children with special educational needs: If your child has special needs, please contact us so we can arrange something that works for both you and them. 

11.Booking and Cancellation: All sessions must be booked in advance. In the event of a no-show or if a session is cancelled within 48 hours of the scheduled time, refunds will not be issued. We understand that special circumstances may arise, and where possible, we may be able to reschedule a session if we receive at least 48 hours’ notice prior to the original session date. Rescheduling is subject to availability and at our discretion.

We appreciate your understanding and cooperation in adhering to these terms and conditions.

RESPONSIBILITY AND LEGAL OBLIGATIONS

Farm animals may carry a number of infections that can be harmful to people. Whilst every effort will be made to minimise these risks, we request that visitors read the HM Government guidelines on "Avoiding Infection on Farm Visits" and thoroughly wash their hands at the end of the session. 

Although working with animals has many benefits it should be remembered that animals are unpredictable. There are also areas of muddy and significantly uneven ground so please take care when walking around.

Should any persons attending Cultivating Life Skills become aggressive towards one of our staff and/or animals we reserve the right to make a decision whether or not it is appropriate for us to continue with the sessions.

OPERATIONAL TERM AND CONDITIONS

Though we will make every effort to provide the service agreed, we will not be liable for any failure to provide the service or any part of the service that is caused by issues that are beyond our reasonable control including but not limited to; any suspension of the service resulting from emergencies, repair, maintenance and upgrades to our site or systems.

We may, where we consider it appropriate for the protection of participants or other persons, suspend, withdraw, or restrict aspects of the program. We will tell you as soon as practicable if we take such action.

We may also end the operation of the ‘Cultivating Life Skills’ service at any time by giving you reasonable notice. We will not be liable to you or any third party for any indirect or consequential loss or damage, or for any loss of data, profit, revenue, or business, howsoever caused.

We will not be liable for any failure to perform our obligations under this Agreement caused by matters beyond our reasonable control. 

We look forward to your visit and to sharing a wonderful time with out at our farm!